CHARLOTTE MARRIOTT CITY CENTER, Charlotte – A Smart Stay in the City
About the Hotel
Rooms with City Views
The Charlotte Marriott City Center offers rooms with floor-to-ceiling windows showcasing the Charlotte skyline. Each room includes high-speed Wi-Fi, hardwood floors, and a premium bedding set with Marriott Pillow. Some rooms provide access to the M Club Lounge, which includes complimentary food and beverages. Bathrooms feature This Works bath and body collection.
On-Site Dining Options
Stoke Charlotte, the hotel's signature restaurant, serves Southern-inspired dishes with Carolina Piedmont influences in an immersive chef’s kitchen setting. Stoke Bar offers 24 rotating craft beers, house-made cocktails, and a curated wine list. Coco & the Director, a coffee shop, serves locally roasted coffee and hosts events. Room service is available for breakfast, lunch, and dinner.
Fitness & Event Spaces
The 24-hour fitness center includes cardio and weight equipment. The hotel has 20,000 square feet of event space with 13 breakout areas, suitable for meetings and gatherings. The M Club Lounge provides a workspace with complimentary refreshments for eligible guests.
Central Uptown Location
The hotel is in downtown Charlotte, near the Charlotte Convention Center, Bank of America Stadium, and the NASCAR Hall of Fame. Romare Bearden Park and Discovery Place Science are within a 10-minute walk. Charlotte Douglas International Airport is 7.3 miles away, and the CTC Train Station is nearby.
Accessible Services
The hotel features accessible parking, elevators, and routes throughout the property. Guest rooms include roll-in showers, adjustable-height shower wands, and TTY/TTD compatibility. Service animals are welcome. Mobile key access and digital check-in are available for convenience.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Allergy-free rooms
- Elevator
- ATM/Cash machine
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness center
Services
- Valet parking
- Room service
- Car rental
- Laundry
- Dry cleaning
- Stores/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Leisure/ TV room
Room features
- Paid Wi-Fi in rooms
- Air conditioning
- Heating
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Guest Ratings & Reviews
The hotel offers a mix of spacious and cramped rooms, with nicely decorated and comfortable facilities, but the pricing may not fully align with the basic room amenities. The service is outstanding, with moments of forgetfulness balanced by delightful surprises. The location is excellent, especially for city visits, offering easy access to major attractions and a vibrant downtown experience. The dining options vary from the best to average, but the facilities cater to most needs effectively.
My stay at the SpringHill Suites was a mixed experience. The rooms were small, clean, but the choice of cold, uncomfortable wood flooring in the bedrooms left me puzzled. The service was friendly, except for a key mishap which was a bit inconvenient. The location was convenient, although the aggressive timing could be off-putting, and the dining experience at Stokes was tasty but lacking variety. The facilities were adequate but didn't stand out as exceptional.
The hotel's rooms were spacious, clean, and sleek with the added convenience of a microwave until 2 AM. However, the service from the staff was disappointing, as they came across as arrogant and unwelcoming. The location was excellent, right in the heart of downtown Charlotte near various attractions and dining options. The dining experience at the M Club was top-notch, offering a variety of fresh and delicious choices for both breakfast and evening offerings.
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